Our Staff

Better yet – our TEAM!

Tom Waltner - President

As the President of Fuller Information Technology, Tom is responsible for the overall vision and direction of the company.  

Tom has been with the company since its inception in 1996.  Previously he worked in banking, retail credit, wholesale credit, programming, and managing a corporate I.T. Department.

He obtained his BBA from The University of Cincinnati’s College of Business, and an Associates Degree in Business Data Processing from Cincinnati Technical College.

Tom’s education in management, and data processing, along with his experience in banking, credit, programming and networking have provided him skills needed to assemble a great team of people that have succeeded long after many of the competitors have failed.

” Backups are not important….

  Restores are CRITICAL! “

Steve Wolsefer - Vice President

Steve began his career with Fuller Computer Solutions in 1999.  Prior to joining our company he worked at Belcan Technical Services as a programmer and network administrator where he reported directly to our owner, Tom Waltner.  

Steve guides the rest of the technical team by sharing his knowledge and experience.  He also heads up our in-house education to ensure that each tech stays current with the skills needed to service our varied clients.  He is one of the original co-hosts of our weekly live radio show.

Steve attended Roger Bacon High School, and received his degree from Miami University.  He is a Microsoft Certified Professional (MCP), with specialties in Networking and Small Business Solutions.  His long-standing experience and his educational background make Steve a favorite among our larger clients.  He can understand business needs, and can quickly provide technical solutions that are good for our clients specific needs.  

Steve’s Classic Quotes are “Check the Physical Layer”, and “All Hard Drives will fail.  They are rated on how soon they will fail.”

Steve is a life-long Cincinnatian, lives in Warren County and provides service to our larger clients throughout the Greater Cincinnati area.  He spends his free time relaxing, following politics and going to Cincinnati Bengals games.

”  Check the Physical Layer!  “

Phil Ellis - Microsoft Certified Systems Engineer

Phil has been in IT since 1998 but dabbling in computer hardware and software since he was 12.  Hobby turned into passion and into career.  Phil has been with Fuller since early 2001.

Phil has a genuine passion for helping customers solve problems with technology.  He has several Microsoft certifications and is also an AllWorx Certified Professional, though he would say raw experience beats certifications any day.

His fellow workers refer to him as “Stealth Tech” because he somehow slips in and out of the office undetected. 

Some Phil-isms are “Every Anti-virus software is equally bad”, and “I learn something new every day”

He is generally a private person so you won’t find any detailed information about his home life here, Let’s just say he’s married and has children, also pet(s).  It is rumored  that he has experience cliff-climbing, and drag racing, but who knows?  He’s “Stealth Tech”.

” All Anti-virus Programs are equally bad. “

Debbie Dirr - Purchasing Manager

Debbie has been with the company since 2013.

In her career she has worked in many office capacities, ranging from Food Service Assistant, Buyer,  Secretary, Office Manager, Project Administrator/Assistant, Administrative Assistant.

Debbie works with our vendors so that we can find the exact item that you need, so that we can offer it to you at the best price possible.

Debbie is a life-long “West-Sider”, is married and blessed with 3 intelligent and beautiful daughters.

Her favorite things to do are sewing, quilting, crocheting, gardening, long walks, live theater, hiking, and most of all spending quality time with her family.


James Kuchle ("KOOK-lee") - Technician

James joined the team in October of 2016.  He has a background in helpdesk service, as well as onsite assistance.  He has worked in IT for over 5 years now supporting local businesses. His background includes help desk, networking, PC support, working in Active Directory, share management, and Office 365 support. 

 James is a resident of Northern KY and a graduate of NKU, where he received his bachelors in Informatics.  James holds the CompTia A+ and Network+ Certifications and is currently studying for the Microsoft Certified Solutions Associate certification. 

In his free time James enjoys video games, volleyball, board games, YouTube, kayaking, hiking and participating in local 5-K runs. 


Kristen Redwine - Office Manager

Kristen joined our Team in March 2019 as our Receptionist / Office Manager / Dispatcher.

Her family lives in the country and they love it out there. She is very in touch with nature and enjoys any activity that involves being in it. Camping, hiking, riding down to the creek with the kiddos. She feels blessed and grateful to be surrounded by a village of people that love her and her children. She also loves to read and make jewelry.


Joshua Schmitt - Technician

Josh is a NKU graduate with a bachelors in Computer Information Technology. He started in IT when working as a student at NKU. In addition to working on their computer hardware and software, he also worked on their A/V systems. This sparked his passion for learning and working with new and different technology.

He is very family oriented. Most of his family lives in the NKY region and he spends lots of his free time with family. Every year, they will go on at least one family vacation. The next best thing about traveling besides new sights is new delicious foods to try.


Jeremy Ainsworth - Technician

Jeremy is our newest team member and is an experienced Network Administrator with a demonstrated history of working in the retail industry. A skilled information technology professional with an Associate of Applied Science focused in Computer Network Systems.

Wil Shrader - Phone Technician